Returns & Exchanges
At Grove Online, we want you to shop with confidence, which is why we offer a hassle-free 30-day return policy on all eligible items. If you are not completely satisfied with your purchase, simply follow our streamlined process to receive a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and labels are intact and the product is in its original condition.
Ship Your Return
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing